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General Questions
How much does the plan cost?
Your prescription discount card is provided to you free of charge by the county.
Does everyone in my family need an individual card?
No. Everyone in the family may use the same card if desired.
Can I use this card to get discounts on my pet's medications?
Yes, if your pet has been prescribed a medication, you may receive a discount on
the medication by taking the prescription to a participating retail pharmacy.
I just received my card. Can I use it right away?
Yes, just use your card to start saving immediately. Present your prescription
discount card at a participating retail pharmacy when you fill or refill your prescriptions.
I've lost my card. How can I get a replacement?
Please call toll free 1-877-321-2652.
Can I use my card to get discounts on over-the-counter products and nonprescription
medications?
Not usually. However, discounts are available for many diabetic supplies.
How is this prescription discount program different from traditional
prescription insurance?
This plan is not insurance; it is a prescription discount program. The card provides
immediate discounts at the pharmacy. Upon presenting your card to the pharmacist, you will pay the lower of a discounted price or the pharmacy's regular
retail price. There are no claim forms to fill out and no limit to the number of
times you can use the card. These discounts are available only at participating retail
pharmacies.
Can I use my prescription discount card with my current insurance benefit
to reduce my costs?
Your card cannot be used in conjunction with other insurance. However, you are
able to use your card to purchase prescriptions that are not covered by these
plans. |
Pharmacy and Pricing Questions
Which pharmacies accept the card?
The prescription discount card is accepted at 57,000 retail pharmacies nationwide,
including many of the leading chains. Ask your local pharmacy if they participate
or call toll free 1-877-321-2652 to find out if a specific pharmacy participates in
the program.
How much win I save?
While savings on each prescription may vary, you can save an average of 20
percent off of the pharmacy's regular retail prices for prescription drugs. In
addition, you may save even more by choosing from our list of select medications.
This list is comprised of products offering additional savings.
Will I always receive the lowest price?
Yes. You will receive the best price available to you through this program at the
pharmacy. On occasion, pharmacies will price a particular medication lower
than the discount rate provided by the card. If that occurs, you will receive
the lower price.
Can I find out the discounted price of my prescriptions before going to the
pharmacy?
Because prices can vary by location, only the actual pharmacy can tell you the
exact price of the prescription. However, you can look up an estimated price for
medications at https://naco.advancerx.com, or call toll free 1-877-321-2652.
Why did the price of my prescription change since the last time I purchased
the prescription?
Drug prices are different from pharmacy to pharmacy. Even chains have different
prices in their stores depending on the population they are servicing. Additionally,
manufacturers' drug prices change periodically.
The brochure says I can save an average of 20 percent on my prescription
medication. Will I save 20 percent on all my medications?
Because a pharmacy's retail price or usual and customary charge can differ greatly
by pharmacy, your exact percentage of savings may vary depending on the
prescription drug and the price you have paid before. |
About Specialty Pharmacy
What is specialty pharmacy and what kinds of services do they offer?
Specialty pharmacy offers delivery of injectable and select oral specialty
medication and supplies to the location of your choice. Services include delivery
notification and refill reminder calls to help you stay on your treatment plan.
You'll also receive expert care services including counseling, follow up care calls,
informative disease-related materials, and access to health experts 24 hours a day,
seven days a week.
What drugs are offered through specialty pharmacy?
Medications for a variety of chronic conditions including multiple sclerosis,
rheumatoid arthritis, cystic fibrosis, hemophilia, infertility, immunologic disorders,
Crohn's disease, Gaucher disease, pulmonary hypertension, Fabry disease, MPS 1,
blood dyscrasia, growth hormone deficiency, respiratory syncytial virus, hepatitis C
and more are available through specialty pharmacy.
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About the Caremark Mail Service Program
What is Mail Service?
With the Caremark Mail Service program, you can purchase up to a 90-day
supply of select medications from the mail service pharmacy fora fixed price. It's
easy to get started with mail service-just send in the mail service order form
along with your original prescription, to Caremark. For a list of medications
available through and to receive an order form please call toll free 1-877-321-2652
or visit https://naco.advancerx.com. |
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